Uber ordered to pay $1.1m to blind woman who was refused rides 14 times Lisa Irving filed a complaint against Uber in 2018, after, on multiple occasions, being denied a ride or being harassed by Uber drivers not wanting to transport her and her guide dog. An independent arbitrator this month ruled in her favour,… [Read More]

Checking Windows High Contrast Mode on a Mac for free Microsoft estimates that 60 million people use Windows High Contrast Mode (WHCM) regularly. The mode is under-tested compared to VoiceOver, which Adrian Roselli claims is over-represented. Marcus Herrmann shares his tips for developers wanting to test WHCM on their Apple machines: Download VirtualBox. Get a… [Read More]

Clubhouse, the Shift to Spoken Social Media, and the Voices That Will Be Silenced Lawrence Weru discusses the Clubhouse app and what it is like as a person with a stutter. The invite-only app can gather over 1,000 people together in “rooms” for voice chats, where you can raise a ‘hand’ to ask to speak… [Read More]

Apple Music Adds “Saylists” to Help People with Speech-Sound Disorders At the end of March, Apple worked with Warner Music to launch the “Saylists” feature on Apple Music. This feature helps users find songs with lyrics and sounds which can be challenging to vocalise if you have a speech-sound disability/disorder (SSD), as one in 12… [Read More]

Today’s dai11y is a Steve Faulkner special, as I’ve had two of his blog posts bookmarked for some time! re-upped: placeholder – the piss-take label Steve confirms that use of the placeholder attribute alone, in absence of a label, fails Success Criterion 3.3.2: Labels or Instructions. The problems with placeholder are summarised nicely in one… [Read More]

Alt text that informs: Meeting the needs of people who are blind or low vision A really interesting article by Microsoft that is not (as I suspected from the headline) your typical “how to write good alt text” article. A recent Microsoft study found that users who rely on alt text want different alt text… [Read More]

Is your CAPTCHA keeping humans out? CAPTCHAs are important for preventing DDoS attacks, as they prevent botnets from accessing processor-intensive parts of websites such as login forms. But they can give false positives, where CAPTCHAs filter out humans, which is particularly bad in the COVID-19 era where it is essential to be able to access… [Read More]