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Airbnb launches new accessibility features to help people with disabilities find suitable accommodation

Airbnb have launched a genuinely useful feature. Its new ‘Adapted’ category features homes that are specifically adapted for wheelchair access.

Every home in the category receives a detailed 3D scan that creates a 3D model of the home. This is then analysed to confirm its accessibility features, and to display key details such as doorway widths. Hosts of ‘experiences’ (such as a tour or cooking masterclass, bookable through Airbnb) can also choose to allow ‘access providers’ free of charge. These are “anyone over the age of 18 who regularly assists a person with a disability, mental illness, or long-term illness with daily activities”.

You hear so many stories about people booking ‘accessible’ rooms only to find that this was a total lie, so it’s great to see Airbnb’s verification process, which should prevent issues of that nature.

The article concludes with an accessibility research form, which you can fill in if you’re interested in participating in a session about accessibility at Airbnb.

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