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Uber ordered to pay $1.1m to blind woman who was refused rides 14 times

• Lisa Irving filed a complaint against Uber in 2018, after, on multiple occasions, being denied a ride or being harassed by Uber drivers not wanting to transport her and her guide dog. An independent arbitrator this month ruled in her favour, ordering Uber to award her £790,000, or $1.1 million.
• Ms Irving’s lawyers said: “Of all Americans who should be liberated by the rideshare revolution, the blind and visually impaired are among those who stand to benefit the most. However, the track record of major rideshare services has been spotty at best and openly discriminatory at worst”.
• Uber had claimed that it wasn’t liable for its drivers conduct because they were contractors. This has been struck down in the UK after a lengthy legal battle, and was dismissed by the arbitrator, who concluded that Uber still had contractual supervision over the drivers.

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