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The Click-Away Pound Survey 2019

• This 32 page report (ironically only available as Word/PDF documents) of last year’s survey has some highlights. There are 7.15 million internet users in the UK that have access needs (an increase of 1 million since 2016), with a spending power of £24.8 billion. Around 70% will click away from an inaccessible site, meaning businesses are losing out on £17.1 billion per year. The survey was last run in 2016 and things haven’t improved measurably since then. I’ve attached a graphic from the report that helps show the scale of the problem.