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Tech platform devises new system to simplify process of booking rail travel for disabled travellers

• Whoosh Media have created a system, “The Real-Time Journey Dashboard”, that allows you to scan QR codes on your train seat, to view information such as location of toilets on the train, as well as a live dashboard demonstrating journey progress and delays.
• “Travelling by train is very often a hazardous lottery for wheelchair users and those with restricted mobility, simply because rail companies have failed to keep up with the way people research their journeys.”
• The article above is light on details – I found more information at Onboard Hospitality:
  • Currently found on Northern Rail and Grand Central Rail, with more operators to follow in the coming months.
  • The system is currently receiving around 1500 scans per day.
  • The system can also be used to report antisocial behaviour to the British Transport Police.
  • The system is not an app, though it’s not clear what it is. Presumably it’s just a website that gets loaded via the QR code.

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