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Do accessible websites still need to support Internet Explorer 11?

• IE11 was introduced in 2013 for Windows 7 and 8. Microsoft dropped support for IE11 in November 2020, but continues to provide security updates. Microsoft Edge replaced IE11 in 2015.
• IE11 accounts for around 1.4 – 2.5% of global site traffic, but the figure is higher amongst assistive technology (AT) users: as of 2019, 12.5% of screen reader users use IE11 (mostly with JAWS).
• Some ATs are still recommending pairing with IE11, though usually suggest an alternative too. For example, Dragon NaturallySpeaking recommends IE11 or Chrome.
• IE11 has a number of accessibility features, most of which are also offered by competing browsers (including Edge). One feature IE11 has, that Edge does not have, is the ability to natively override the fonts used in web pages, and also to add custom stylesheets. There are, however, extensions available that bridge the gap.
• Hassell Inclusion have tested JAWS v18 and Dragon NaturallySpeaking v14 on IE11 and other modern browsers. Where IE11 and Chrome worked as expected for both technologies, JAWS with Edge wouldn’t read out error messages linked to input fields with aria-describedby, and Dragon found it difficult to follow links or moving between browser tabs.
• In conclusion, Hassell Inclusion currently recommend that websites continue to support IE11, until Edge improves its offering for AT users. This is also in line with GOV.UK recommendations.

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