Chris Ashton

dai11y 05/01/2021

Your daily frequent11y newsletter, brought to you by @ChrisBAshton:

State-Switch Controls: The Infamous Case of the “Mute” Button

  • An article exploring the design of ‘mute’ buttons on the iPhone ‘call’ screen, on Zoom, and on WebEx. Two of the three use fill colour alone to denote state: the universal microphone icon has a dash through it, regardless of what state you’re in, making it difficult to know whether your microphone is currently muted. Zoom is the one that gets it right, as it removes the dash from the microphone when your mic is active, and has a label on the button to indicate what will happen when you press it.
  • Aside: I still struggle with Zoom’s implementation, and have yet to find one that doesn’t confuse! Perhaps the best I’ve seen is Google Hangouts’ version, but that could just be down to familiarity as I use it every day.

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