dai11y 05/03/2020

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7 users share their struggles navigating the (sometimes inaccessible) digital world

  • Real users with disabilities sum up their biggest struggles with the digital world. Robert (who has a visual impairment) struggles with date inputs where websites don’t let you enter the date manually, forcing him to navigate an often inaccessible calendar. Rhian, who is autistic, shares her frustration with auto-playing videos and poor website load speeds. Sally, who has a mobility impairment, says that increasing font sizes is hard in apps, and that zooming causes its own problems. Kasia needs someone’s assistance when online shopping, as they don’t feel comfortable sharing their bank details on inaccessible sites where it is difficult to know if they’re filling it in correctly. Several complain about CAPTCHA forms that force you to prove you’re not a robot.

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